Above and beyond our expectations! When Oxfordshire academies’ business managers engaged Minerva to procure a new payroll provider, we did not expect that this would be the beginning of a strong on-going partnership. In fact the service from Minerva has been well above and beyond our expectations. It has undoubtedly been the best decision the group has made. Lorraine and her team are extremely responsive, months after the procurement element of a project has been concluded they are always happy to support us if an issue arises or to provide assistance or advice on a particular aspect of the contract or service provision. In an era of sales people who ‘over promise and under deliver’ it is refreshing to deal with an organisation with integrity and commitment that genuinely puts the customer first. I cannot recommend Minerva highly enough.
I would like to express our gratitude for all the work that your colleague, Lucy Smith, has done on the grounds maintenance tender at Chipping Norton School. She advised and guided us throughout the tender process, updating us when required, and ensuring that all steps were taken in a timely and efficient manner. She worked closely with our Site Manager, Steve Edwards, to produce a detailed specification of the work to ensure the tender documents covered all our operational needs a well as regulatory requirements. Lucy also arranged and conducted a site visit for a number of suppliers. The tendering process was well documented and the detailed report produced by Minerva should satisfy external auditors during the annual review of accounts and has enabled us to make an informed decision of the best company to meet our grounds maintenance needs.
The savings by re-tendering the contract will more than offset the procurement fee paid to Minerva resulting in an overall projected savings of more than £750 over the three year period of the contract.
We are very pleased with the experience we have had with Minerva in facilitating this important procurement process and for all the work done by Lucy to produce a successful outcome. I would happily recommend Lucy for similar procurement projects and look forward to working with her and the rest of the Minerva team in the future.
Thank you again for providing a high standard of service.
It has been a pleasure to work with Lorraine at Minerva on the Telephony services lines and calls project. The level of detail supplied in the report was excellent; the report explained the procurement process, the details of the proposals received and a summary of the findings. A beneficial saving was made with a minimal amount of time and input from myself i.e. only a few telephone bills and a copy of the contract. Although there is no obligation to take up the findings and recommendations I felt confident and reassured by Minerva’s in depth expert advice and research to follow their recommendation and achieve best value for the school.
In addition, Lorraine carried out a comprehensive quick ‘sense check’ of the proposed Reprographic contract, accessing a network of internal and external resources she was able to provide me with a very useful detailed response.
So thank you Minerva, I am grateful for being able to tap into your expertise and to receive such a responsive service.
An absolutely painless, quick and professional service that has saved the school money immediately. There can not be too much praise for the work completed.
I cant thank you enough for the the professionalism of Lorraine and Nathan. Given the extremely tight time schedule to complete the cleaning procurement, the whole process was handled brilliantly from start to finish. Thanks again.
“…the procurement exercise has generated significant savings for the College.
The College obviously has to ensure that all suppliers are covered to work with children and Minerva was able to ensure the suppliers have relevant cover. Minerva provided support throughout the process and was available for interviews and meetings to ensure the decision making process was made simpler.
The work Minerva completed for the College enabled us to review all proposals in a very clear manner and was instrumental in making sensible decisions on the projects. I would have no hesitation in recommending the services of Minerva for future procurement in the College or for other businesses.”
“Lorraine works in a very efficient and professional manner, and she has secured considerable cost savings for my school. We particularly like the ‘unpushy’ approach. Having known her for several years I have no hesitation in recommending Lorraine and her service to any other school.“
“I cannot speak highly enough of Minerva Procurement and of Lorraine Ashover and her colleagues. I have been most grateful for the advice and help given in renegotiating better deals on everything from utilities to stationery with copiers, printers and postage in between.
Lorraine is a delight to do business with and her cheerful and professional manner are always reassuring us that we are in safe hands.
You have nothing to lose and everything to gain; I can highly recommend Minerva Procurement to you.”
immediate savings, amounting to £000’s…..Minerva Procurement Consultancy were thorough, detailed and analytical in their approach whilst not being intrusive…..I would have no hesitation in using Minerva again, for any audit, small or large, and would recommend their service to anyone
I engaged Minerva after working with them as part of collaborative procurement process for broadband as our school is doubling in size this year. One area that required attention was the cleaning provision. We had 2 cleaners through the Local Authority and I wanted to investigate the options of outsourcing the contract. Lucy and Lorraine met with me to discuss the plans and to understand our requirements. The tender documents were produced which included fine detail such as specifications, insurance levels and company resources. A site visit and presentation day was arranged which enabled us to meet the potential suppliers and to build the all-important relationships. Lucy kept me updated throughout the process which resulted in me being able to make the decision, before needing to give termination notice to end the current agreement.
I’m very happy with the outcome of the tender. Minerva have guided us through the procurement to ensure we are compliant and that we obtained the relevant information from the suppliers.
I would recommend Minerva without hesitation and I look forward to working with Lucy and Lorraine again in the near future.