“Simple, clear purpose and principles give rise to complex and intelligent behaviour. Complex rules and regulations give rise to simple and stupid behaviour.” Visa credit card founder Dee Hock’s comm…

Should I stay or should I go… My article is about employee retention and I thought this song title was very apt.  Unless you are going through a period of downsizing, most decisions about staying or …

UK online sales in 2016 reached £133bn and in total £25bn was spent online in the runup to Christmas between November 13 and Christmas Eve.* Today there are many opportunities out there for you to fu…

I’ve come across several examples recently, including two which concerned me greatly, which highlight the importance of post contract award implementation and mobilisation. A contract has been awarded…

BackgroundThe education sector must consider many factors when introducing a telephony system. Schools look for three things in a phone system - resilience, safety and efficiency. The phone system sup…

Will Schools Benefit from Business Rates Appeals? Within the Education sector, many schools are having to weigh up the impact their rates bills will have, and whether the school's business rates are …

We all know that planning is fundamental to achieving the best results, whether it is to ensure the correct resources are in place for the start of your academic year, or whether it is to be certain t…

I’ve visited two schools a week to conduct income generation reviews over the last couple of years. My work has given me a level of perspective and insight very few have the opportunity to gain. If yo…

You may not have heard about ESOS – the Energy saving opportunity scheme.  This was the UK’s way of meeting the EU Directive on Energy-efficiency.  Phase 1 finished December 2015, phase 2 is due by De…

This article will provide some background to the issues we (and all other providers) are facing in obtaining quotes from new suppliers, particularly given the expectations that have been created and c…