Southcote Primary School have used Minerva Procurement for several years now. They have procured cleaning services, HR, telephony systems and photocopiers.
On all occasions they have dealt with matters efficiently and professionally arranging presentations from prospective suppliers through to signing off the contracts and checking through the “small print”.
They have followed up issues with preferred suppliers following acceptance of contracts and continue to do so on our behalf.
I cannot recommend them enough.
I am pleased to have the opportunity to provide a letter of recommendation for Minerva Procurement Consultancy Services Ltd. We began our association with Lorraine Ashover, their Director, a little over 7 months ago and whilst our association has not been that long her company has always provided us with a high quality and first rate service at competitive rates.
In particular Lorraine has enabled the College to make significant savings on our utility contracts, our reprographic function and most recently our franking machine contract. Her attention to detail when listening to our needs, identifying appropriate solutions and then presenting her findings has been exemplary. Her Procurement Audit Reports are comprehensive, free of industry jargon and identify the costs and savings involved with both current providers and proposed alternatives in a clear and unbiased fashion, leaving us free to make our own judgement on which proposal best suits our needs.
Minerva’s ‘after-sales’ service has also been excellent. Lorraine runs her firm with integrity and skill and she herself is friendly, approachable and highly professional. She is readily available by both phone and email and her response to any concerns or queries has always been timely. For example, we experienced ongoing problems with the suppliers of one of our gas contracts, however having contacted Lorraine the whole matter was taken out of our hands and, most importantly, she worked with them on finding the best solution for us. Problem solving is an extremely time‑consuming and costly activity, and to be able to confidently pass this over to someone else in the sure knowledge that they are serving their customer’s best interest at no additional cost, has been a great bonus.
The industry knowledge demonstrated by Lorraine and her team at Minerva has I am sure been the reason why they have been able to achieve such successful outcomes on our behalf, their business terms are straightforward and transparent, and I would recommend their services to you without reservation.
“I have referred a number of our independent school clients to Lorraine at Minerva. The schools have been delighted with the innovative approach Lorraine has taken to finding cost reduction solutions and some very significant savings have been made. Lorraine has great specialist skills in this sector and a very positive approach to helping clients – she is a joy to work with.”
It has been a pleasure to work with Lorraine at Minerva on the Telephony services lines and calls project. The level of detail supplied in the report was excellent; the report explained the procurement process, the details of the proposals received and a summary of the findings. A beneficial saving was made with a minimal amount of time and input from myself i.e. only a few telephone bills and a copy of the contract. Although there is no obligation to take up the findings and recommendations I felt confident and reassured by Minerva’s in depth expert advice and research to follow their recommendation and achieve best value for the school.
In addition, Lorraine carried out a comprehensive quick ‘sense check’ of the proposed Reprographic contract, accessing a network of internal and external resources she was able to provide me with a very useful detailed response.
So thank you Minerva, I am grateful for being able to tap into your expertise and to receive such a responsive service.
immediate savings, amounting to £000’s…..Minerva Procurement Consultancy were thorough, detailed and analytical in their approach whilst not being intrusive…..I would have no hesitation in using Minerva again, for any audit, small or large, and would recommend their service to anyone
From start to finish the whole procurement process was smooth and easy. All I had to do was provide current documents and then sit and wait for the results, which have given us a saving. We will definitely use Minerva again. Thank you very much.
“I cannot speak highly enough of Minerva Procurement and of Lorraine Ashover and her colleagues. I have been most grateful for the advice and help given in renegotiating better deals on everything from utilities to stationery with copiers, printers and postage in between.
Lorraine is a delight to do business with and her cheerful and professional manner are always reassuring us that we are in safe hands.
You have nothing to lose and everything to gain; I can highly recommend Minerva Procurement to you.”
I would like to express our gratitude for all the work that your colleague, Lucy Smith, has done on the grounds maintenance tender at Chipping Norton School. She advised and guided us throughout the tender process, updating us when required, and ensuring that all steps were taken in a timely and efficient manner. She worked closely with our Site Manager, Steve Edwards, to produce a detailed specification of the work to ensure the tender documents covered all our operational needs a well as regulatory requirements. Lucy also arranged and conducted a site visit for a number of suppliers. The tendering process was well documented and the detailed report produced by Minerva should satisfy external auditors during the annual review of accounts and has enabled us to make an informed decision of the best company to meet our grounds maintenance needs.
The savings by re-tendering the contract will more than offset the procurement fee paid to Minerva resulting in an overall projected savings of more than £750 over the three year period of the contract.
We are very pleased with the experience we have had with Minerva in facilitating this important procurement process and for all the work done by Lucy to produce a successful outcome. I would happily recommend Lucy for similar procurement projects and look forward to working with her and the rest of the Minerva team in the future.
Thank you again for providing a high standard of service.
Nathan was very responsive to our needs and kept us informed throughout the process. Communication was timely and professional, and Minerva obviously has an excellent knowledge of statutory tender requirements for public bodies. We were impressed with the service and the support provided.
I have worked with Minerva for a number of years because they provide procurement expertise and focus that enable our school to achieve higher quality results at a better price. The recent catering tender achieved an initial investment into the school of £50,000; a contract with Chartwell's that will achieve a profit share within one year; and a much better range and quality of food. Minerva manage the whole process to remove the pressure from the school; they ensure that the tender sticks to a tight timeline; and enable full compliance with procurement legislation. I would strongly recommend Minerva and we are already working together on our next tender.