Nathan was very responsive to our needs and kept us informed throughout the process. Communication was timely and professional, and Minerva obviously has an excellent knowledge of statutory tender requirements for public bodies. We were impressed with the service and the support provided.
“Lorraine, thank you so much for the quick and efficient service you and Zenergi have provided to The Abbey School in regards to our gas and electricity contract renewals. It has been a lot easier than it ever was with CMR. In addition it’s very reassuring to know you will be monitoring our bills on an ongoing basis. We would be very happy to recommend your services to other schools.”
“I cannot speak highly enough of Minerva Procurement and of Lorraine Ashover and her colleagues. I have been most grateful for the advice and help given in renegotiating better deals on everything from utilities to stationery with copiers, printers and postage in between.
Lorraine is a delight to do business with and her cheerful and professional manner are always reassuring us that we are in safe hands.
You have nothing to lose and everything to gain; I can highly recommend Minerva Procurement to you.”
We engaged Minerva to assist the four schools in our Trust with the procurement of cleaning and catering services across all four sites. Minerva have shown a high degree of professionalism and knowledge during the running of the OJEU tender for the Trust. The process has been handled smoothly from the beginning, keeping to the agreed schedule. Minerva visited each school to fully understand all our requirements.
The contact and communication from Minerva has been clear and comprehensive making the process easy to understand and allowing each school to feel confident in the outcome of each stage. I am very happy with the work and support from Minerva and have no hesitation in recommending them.
This was our first experience working with Minerva and I've been very impressed and I know that other SBMs in Gloucestershire who were involved have also been very pleased with the outcome of the tender exercise. There was very little work required of us and Lorraine and her team have clearly spent a lot of time on the exercise and produced a very detailed report for each school involved, with some very positive outcomes.
I have worked with Minerva for a number of years because they provide procurement expertise and focus that enable our school to achieve higher quality results at a better price. The recent catering tender achieved an initial investment into the school of £50,000; a contract with Chartwell's that will achieve a profit share within one year; and a much better range and quality of food. Minerva manage the whole process to remove the pressure from the school; they ensure that the tender sticks to a tight timeline; and enable full compliance with procurement legislation. I would strongly recommend Minerva and we are already working together on our next tender.
The process was very thorough and professional and saved me an immense amount of time and additional workload.
I would like to express our gratitude for all the work that your colleague, Lucy Smith, has done on the grounds maintenance tender at Chipping Norton School. She advised and guided us throughout the tender process, updating us when required, and ensuring that all steps were taken in a timely and efficient manner. She worked closely with our Site Manager, Steve Edwards, to produce a detailed specification of the work to ensure the tender documents covered all our operational needs a well as regulatory requirements. Lucy also arranged and conducted a site visit for a number of suppliers. The tendering process was well documented and the detailed report produced by Minerva should satisfy external auditors during the annual review of accounts and has enabled us to make an informed decision of the best company to meet our grounds maintenance needs.
The savings by re-tendering the contract will more than offset the procurement fee paid to Minerva resulting in an overall projected savings of more than £750 over the three year period of the contract.
We are very pleased with the experience we have had with Minerva in facilitating this important procurement process and for all the work done by Lucy to produce a successful outcome. I would happily recommend Lucy for similar procurement projects and look forward to working with her and the rest of the Minerva team in the future.
Thank you again for providing a high standard of service.
I am pleased to have the opportunity to provide a letter of recommendation for Minerva Procurement Consultancy Services Ltd. We began our association with Lorraine Ashover, their Director, a little over 7 months ago and whilst our association has not been that long her company has always provided us with a high quality and first rate service at competitive rates.
In particular Lorraine has enabled the College to make significant savings on our utility contracts, our reprographic function and most recently our franking machine contract. Her attention to detail when listening to our needs, identifying appropriate solutions and then presenting her findings has been exemplary. Her Procurement Audit Reports are comprehensive, free of industry jargon and identify the costs and savings involved with both current providers and proposed alternatives in a clear and unbiased fashion, leaving us free to make our own judgement on which proposal best suits our needs.
Minerva’s ‘after-sales’ service has also been excellent. Lorraine runs her firm with integrity and skill and she herself is friendly, approachable and highly professional. She is readily available by both phone and email and her response to any concerns or queries has always been timely. For example, we experienced ongoing problems with the suppliers of one of our gas contracts, however having contacted Lorraine the whole matter was taken out of our hands and, most importantly, she worked with them on finding the best solution for us. Problem solving is an extremely time‑consuming and costly activity, and to be able to confidently pass this over to someone else in the sure knowledge that they are serving their customer’s best interest at no additional cost, has been a great bonus.
The industry knowledge demonstrated by Lorraine and her team at Minerva has I am sure been the reason why they have been able to achieve such successful outcomes on our behalf, their business terms are straightforward and transparent, and I would recommend their services to you without reservation.
“It is now a month since the outcome of the negotiations that Minerva undertook on behalf of the School and that the resulting transport contract has been in force. Can I firstly say a very big thank you for the time you personally put in to obtaining the baseline information and the comparison of services and costs and briefing me on the results. The quality and standard of the groundwork and the final report was first class and exceeded all my expectations. As a direct result of your involvement we now have a supplier who meets an agreed and realistic specification, with proper terms and conditions in place, at a very acceptable price. I genuinely sleep much sounder at night knowing that this area of school operations is assured.
As I said at the time, if it hadn’t been for Minerva I would still be using an unsatisfactory service provider, simply because I did not have the time available nor the necessary expertise to review and revise the situation I had inherited. Once again – thank you – and please stay in touch. If required I would unreservedly recommend Minerva Procurement Consultancy Services Limited for similar projects.”