Running a successful tender process doesn’t necessarily mean you can relax and let the service run itself once the contract has been awarded. Once that ‘honeymoon period’ is over how do ensure you’re getting the best value from your services and managing key supplier relationships to best effect?
In this webinar, Minerva’s Director Lorraine Ashover took a look at the essentials of good contract monitoring:
- What contracts should we be monitoring?
- What should we be monitoring?
- What information and documentation should we be requesting?
- Key Performance Indicators – some ‘Top Tips’
- The benefits of monitoring