Plum Garland

ISO:9001 – what is it and why does it matter?

ISO:9001 – What is it and why does it matter? What is ISO:9001? ISO:9001 is an international quality management system standard. Clear as mud? Let’s try that again! Setting up your internal processes and procedures to follow the ISO:9001 standard helps a business to: Focus on quality and customer satisfaction Document and streamline business processes

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Attention To Detail

This is a tough one all round, given that we all miss important details from time to time and no doubt regret some of those misses. However, I just wanted to let you see some of the bloopers we see as part of the tender submissions from a whole variety of bidders. Naturally I am not going to give away any names of specific bidders or schools as that would be totally unfair, but you may recognise some of these and hopefully they will give you a bit of a smirk – even if that is down to recognising you have done that yourself…….

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GUEST BLOG: Electric Vehicle Charging: Can your school leverage an opportunity?

Electric Vehicle Charging: Can your school leverage an opportunity? Electric Vehicle (EV) charge points can help you attract and retain staff and achieve your organisational objectives, while offering a potential revenue stream. What can you gain: Three advantages of installing electric vehicle charging points The planned ban on the sale of petrol and diesel vehicles

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GUEST BLOG: Is the Grim Reaper coming for Traditional Telecoms?

Is the Grim Reaper coming for Traditional Telecoms? Sebastian Birch, Director of Focus Group, explains the changes coming to analogue telephone lines in 2025. As you may or may not be aware making inbound and outbound calls over analogue lines has been around since the late 1800’s with ISDN being in place for over 25

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